Effective Date: September 11, 2025

CNineteen is committed to ensuring digital accessibility for all customers, including those with disabilities. We are continually improving the user experience of our website and applying relevant accessibility standards.

 

Our Commitment

We strive to make our website usable by individuals of all abilities. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which outline best practices for accessible digital content. Accessibility is an ongoing effort, and we regularly review our site for improvements.
 

Accessibility Features

• Text alternatives for non-text content (such as images).

• Keyboard navigation support.

• Clear, consistent headings and structure.

• Readable font choices and color contrasts.

• Responsive design for mobile and desktop use.
   

Ongoing Efforts

While we are proud of the steps taken so far, we recognize that accessibility is a continuous process. We welcome feedback from our customers to help identify and resolve any accessibility barriers.

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Third-Party Content

Some content, such as third-party apps or embedded tools, may not fully meet accessibility standards. We encourage our partners and vendors to support accessible practices.

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Contact Us

If you experience any difficulty accessing our website, please contact us so we can assist you: 📧  CNineteenCustomerService@gmail.com.
When contacting us, please provide details of the accessibility issue you encountered, the page you were visiting, and the type of device/browser you were using.