Effective Date:  September 11, 2025

At CNineteen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase through our website hosted on Wix.

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1. Information We Collect

When you interact with our website, we may collect the following information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or contact us.

• Non-Personal Information: Browser type, device, IP address, and website usage statistics.

• Cookies & Tracking: Wix may automatically use cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings.
   

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.

• Provide customer support and respond to inquiries.

• Send order updates, promotional offers, or important notices (if you are a member).

• Improve website performance, user experience, and security.
   

3. Sharing Your Information

We do not sell or rent your personal information. Information may be shared with trusted third-party service providers (such as payment processors, shipping carriers, or Wix apps) strictly for business operations. Wix, as our hosting provider, may process and store your data in compliance with their Wix Privacy Policy.
 

4. Data Security

Wix uses industry-standard security measures, including SSL encryption, to protect your personal data. While we take all reasonable steps to protect your information, no method of transmission over the internet is 100% secure.
 

5. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing communications at any time.

• Request details about how your data is processed.

To exercise these rights, please contact us at CNineteenCustomerService@gmail.com. 

 

6. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

 

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those external sites.

 

8. Children’s Privacy

Our website and products are not directed toward children under 13. We do not knowingly collect information from children.

 

9. Updates to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting with an updated “Effective Date.”

 

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:  📧 CNineteenCustomerService@gmail.com.

Subject line: Privacy Policy– Order #[Your Order Number]